Question 1

HOW LONG CAN I RECORD ON THE SYSTEM?

Accepted Answer

This depends on the number of cameras recording at the same time and the level of quality/detail they record at. This will also depend on how big your hard drive is. If you require us to spec up a system to record for a certain amount of time please contact our support team. With our recorders, you can also save recording space by only recording when motion is detected. Simple in short you tell us how long you need it to record for and we will put the correct size hard drive in.

Question 2

CAN SEVERAL USERS VIEW THE CCTV AT ONCE?

Accepted Answer

There is a hard limit which is in its hundreds but we wouldn’t recommend more than 5 users log in on a normal network due to network congestion. This is due to the bandwidth taken by each user streaming all the video footage for each camera.

Question 3

HOW FAST DOES MY BROADBAND NEED TO BE?

Accepted Answer

A  good question was brought up the other day which was how fast does my broadband need to be? Well, a few things need to be considered when viewing remotely. It is important to have good upload speed as you will be streaming footage from the NVR/DVR. For this reason, we would say that 5mb should be the minimum upload speed required in order to view remotely. Also where your viewing it from needs to be a good connection also.

Question 4

HOW DO I PICK THE CORRECT CAMERA FOR MY PROPERTY?

Accepted Answer

Knowing which CCTV Camera to use for which application can be tricky. The majority of our cameras (not including the NPR cameras) can be used in most common scenarios. We would recommend fixed lens cameras as standard as you do not need to adjust the zoom and focus of these. If you do want to adjust the zoom and focus of a camera we would recommend the autofocus cameras as these cameras will automatically focus if installed on an SPRO system, you can even adjust the zoom and focus from your mobile phone. All of the external cameras we sell have IR built-in as standard so they will work with no light with differing ranges in IR distance depending on the camera model.

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